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UX Writing & Microcopy:
How Small Words Make A Big Difference
Jan 8, 2020

Skyler Reed, SmartRG / ADTRAN

In the world of humans meshed with technology, a lot of weight is put on the push-button and pop up visual aspects of HCI, User Experience, and User Interaction but not on the minute-by-minute emotions and frustrations of the people saddled with those concepts. Where we succeed with the big ‘I’ of Interaction, we often fail at helping people understand what we expect from the little ‘i’ of interacting. Now, a small lighthouse has appeared to guide users through the immediate and often emotional journeys they take through their day—UX Writing. Also known as ‘Microcopy’, UX Writing has emerged as the fine-toothed comb of UX, balancing the serving the immediate ‘lever and pulley’ needs of keeping people going through their daily journey while also giving people important contextual and emotional clues. In this talk, we will walk through how UX Writing & Microcopy can (and will) transform writing within business organizations, trades and arts work, and application design to reduce stress and provide guidance for all people from every walk of life. This talk is all-levels and presumes some knowledge of graphic design, copywriting, and user interface design.

About the Speaker

Skyler Reed, CHIFOO's January Speaker

Skyler Reed’s is currently the Senior UX designer and UI developer for the networking R&D company SmartRG / ADTRAN. Skyler is an artist, writer, and musician living in Portland, OR, a current graduate student of the University of Washington Master of Library and Information Science program, and the editor / curator of Moved By Words, a project dedicated to connecting new writers with writing workshops and writing communities. Skyler will be hosting the New Voices Of Color showcase in celebration of current US Poet Laureate, Joy Harjo, at the 49th Annual Northwest Folklife Festival in Seattle, WA.

There is a video of this event. You must be a member and signed in to see CHIFOO videos.

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