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Sr. HelpDesk Technician

Website Digimarc

Digimarc is seeking a Sr. Helpdesk Technician. As part of a small, fast paced multi-disciplined team, this individual will perform IT Helpdesk duties for the Beaverton and remote teams. Individual will develop and maintain a competitive laptop/desktop lifecycle that fits within allocated budget; escalate appropriate tickets to team specialists while effectively communicating the problems at hand and the steps already taken to address them; maintain positive vendor relationships; excellent written and verbal communication skills; and ability to communicate technical and business information directly and clearly to co-workers, vendors, contractors and customers. Be a technical lead for the IT HelpDesk and drive IT HelpDesk initiatives. Communicate user facing technology changes to the organization effectively.

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