Lecture Details

In this talk, we’ll explore how framing design from a trauma-informed perspective works towards creating experiences where everyone feels safe and supported. By acknowledging the fact that there is no “normal” experience or way things “should” be and learning to practice radical empathy, we begin to see how other people really feel about interacting with the tools we build. A trauma-informed approach is about designing with awareness and — in the end — love.

About Alexandra Carson, Content and Conversation Designer and Strategist

Burnt out from decades of working several jobs to support my artistic career, I spent a couple of years looking for work that would be creative, challenging, strategic, and meaningful. At the beginning of 2018, a close friend sent me a job description for a UX researcher with a note saying, “I think you’d be really good at this” and I knew instantly it was everything I’d been looking for.

Coincidentally, my education into UX happened at the same time I was learning about complex PTSD (CPTSD). Everywhere I looked, I could see how experiences were causing harm – from exclusion through identity and accessibility to ways in which digital tools could be used to perpetrate abuse. 

I said to a trusted advisor, “Why don’t people talk about trauma-informed design?”
And she said, “Why don’t you?
More than anything, I want to help create experiences that make all people feel seen, heard, and safe.

Website: alexandracarson.com

LinkedIn: linkedin.com/in/alexandrablatt/

Virtual Event Details

The Zoom link is https://us02web.zoom.us/j/87387924566?pwd=RVlJT3d1VThtOTM4V2dCU3RUV1dSZz09