Ward will talk about reinventing the Wiki and how the distributed internet’s fundamental ideals have evolved with technological innovation since it’s inception.
Bounded Irrationality: Supporting Users and Creating Community
For years, we’ve referred to ‘marketing as storytelling.’ This creates a problem: Storytelling involves a single narrative arc, and our customers don’t want to be dragged into a single arc. They want a space in which they can move about and create their own stories.
Faith-based communities live with many contradictions that challenge our thinking about design, technology, and human interaction. The community’s tech steward must strike a balance between the needs of the community and outside influences.
Often community moderators work invisibly at the heart of the social network making thousands of judgment calls on behalf of the members they serve. Learn how community moderators provide care and attention to enrich experiences at an individual level.