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Workshop:
Presumptive Design
January 29, 2016

Leo leads a half day hands-on workshop that turns the usual Discover | Define | Design process on its head. Attendees will learn the theoretical frameworks on which presumptive design is based and have ample opportunity to practice the method in this dynamic workshop. Learn more and register at chifoo.org.

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Faulty By Design
February 10, 2016

Our ability to navigate within a product is impacted by the underlying psychology of decision making. Bill presents a variety of design practices that UX designers can use to address complex decisions, facilitating more effective outcomes.

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Empowering Community Moderators
June 8, 2016

Often community moderators work invisibly at the heart of the social network making thousands of judgment calls on behalf of the members they serve. Learn how community moderators provide care and attention to enrich experiences at an individual level.

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Marketing Isn’t Storytelling.
April 6, 2016

For years, we’ve referred to ‘marketing as storytelling.’ This creates a problem: Storytelling involves a single narrative arc, and our customers don’t want to be dragged into a single arc. They want a space in which they can move about and create their own stories.

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Be Here When
May 4, 2016

Faith-based communities live with many contradictions that challenge our thinking about design, technology, and human interaction. The community’s tech steward must strike a balance between the needs of the community and outside influences.

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